Articles 13 and 14 of Regulation 2016/679 / EU (hereinafter also “GDPR”)


Reason for this notice

Cremonini Srl is committed to respecting and protecting your privacy and wants you to feel safe both while simply browsing the site and in case you decide to register by providing us with your personal data to use the services made available to its Users and / or Clients. On this page Cremonini Srl intends to provide some information on the processing of personal data relating to users who visit or consult the website accessible electronically from the address www.cremoninigroup.it. The information is provided only for the Cremonini Srl website and not for other websites that may be consulted by the user via links (for which reference is made to the respective privacy disclaimers / policies). The reproduction or use of pages, materials and information contained within the Site, by any means and on any medium, is not permitted without the prior written consent of Cremonini Srl. Copying and / or printing is permitted for personal and non-commercial use only (for enquiries and clarifications, contact Cremonini Srl at the addresses indicated below). Other uses of the contents, services and information on this site are not permitted.


With regard to the contents offered and the information provided, Cremonini Srl will make sure to keep the contents of the Site reasonably updated and revised, without offering any guarantee on the adequacy, accuracy or completeness of the information provided, explicitly declining any responsibility for any errors of omission in the information provided on the Site.


Origin – Navigation data

Cremonini Srl informs that the personal data provided by you and acquired at the same time as the request for information and / or contact, registration on the site and use of services via smartphone or any other tool used to access the Internet, as well as the data necessary for the provision of these services, including the navigation data and the data used for the possible purchase of the products and services offered by Cremonini Srl but also the so-called data only of “navigation” of the site by Users, will be treated in compliance with the applicable legislation. The computer systems and software procedures used for the operation of this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of the Internet. These data are not collected to be associated with identified interested parties, but due to their very nature, they could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the “IP addresses” or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used in submitting the request to the web server, the size of the file obtained in response, the numerical code indicating the status of the response given by the web server (successful, error, etc.) and other parameters relating to the operating system and the IT environment of the user. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check the correct functioning of the Cremonini Srl website. It should be noted that the aforementioned data could be used to ascertain responsibility in case of computer crimes against the Cremonini Srl site or other sites connected or linked to it: except for this possibility, the data on web contacts do not currently persist for more than a few days.


Origin – Data provided by the user

Cremonini Srl collects, stores and processes your personal data in order to provide the products and services offered on the Site, or rather for legal obligations. With regard to some specific Services, Products, Promotions, etc. Cremonini Srl may also process your data for commercial purposes. In such cases, a specific, separate, optional and always revocable consent will be requested with the methods and at the addresses indicated below.
The optional, explicit and voluntary sending of e-mails to the addresses indicated in the appropriate section of the Website, as well as the filling of questionnaires (e.g. forms), communication via chat, push notification via APP, social network, call centre, etc., involves the subsequent acquisition of some of your personal data, including those collected through the use of the Apps and related services, which are necessary to respond to requests. We also point out that when using the mobile connection to access digital content and services offered directly by Cremonini Srl or by our Partners, it may be necessary to transfer your personal data to such third parties. We point out that you may access the Site or connect to areas where you may be enabled to publish information using blogs or message boards, communicate with others, for example coming from the Cremonini Srl page on Facebook®, LinkedIn®, Youtube®, and other social network sites, review products and offers and post comments or content. Before interacting with these areas, we invite you to carefully read the General Conditions of Use taking into account that, in certain circumstances, the information published can be viewed by anyone with access to the Internet and all the information you include in your publications can be read, collected and used by third parties.


Purpose of the processing and legal basis

The data are processed for the purposes which are:

1) strictly connected and necessary to register on the website www.cremoninigroup.it, to the services and / or Apps developed or made available by Cremonini Srl, to use the related information services, to manage contact requests or information, to purchase products and services offered through the Cremonini Srl website;
2) for ancillary activities related to the management of User / Customer requests and the sending of feedback which may include the transmission of promotional material; for the completion of the purchase order of the products and services offered, including aspects relating to payment by credit card, the management of shipments, the possible exercise of the right of reconsideration provided for remote purchases, the update on availability of products and services temporarily unavailable;
3) related to the fulfillment of obligations under EU and national regulations, the protection of public order, the detection and prosecution of crimes;
4) direct marketing, i.e. sending advertising material, direct sales, carrying out market research or commercial communication of products and / or services offered by Cremonini Srl; this activity may also relate to Cremonini Srl products and services and be performed by sending advertising / informative / promotional material and / or invitations to participate in initiatives, events and offers aimed at rewarding users / customers, carried out in a ” traditional ” way (by way of example, paper mail and / or calls from an operator), or rather through “automated” contact systems (by way of example, SMS and / or MMS, telephone calls without operator intervention, e-mails, faxes, interactive applications ), pursuant to art. 130 c. 1 and 2 of Legislative Decree 196/03 and subsequent amendments;

The provision of data for the purposes referred to in points 1), 2) and 3), connected to a pre-contractual and / or contractual phase that is, functional to a user’s request or provided for by a specific regulatory provision, is mandatory and failing that, it will not be possible to receive information and access any services requested; with regard to point 4) of this Disclaimer, the consent to the processing of data by the user / customer is instead free and optional and always revocable without consequences on the usability of the products and services except for the impossibility for Cremonini Srl to keep you updated on new initiatives or on particular promotions or advantages that may be available to users / customers.
Cremonini Srl may send commercial communications relating to products and / or services similar to those already provided, pursuant to Directive 2002/58 / EU, using the e-mail or paper coordinates indicated by you on such occasions to which you can object through the methods and contact details below.


Methods, logic of processing, storage times and safety measures

The processing is also carried out with the aid of electronic or automated means and is carried out by Cremonini Srl and / or by third parties which Cremonini Srl can use to store, manage and transmit the very same data. The data processing will be carried out with the logic of organization and processing of your personal data, also relating to the logs originating from the access and use of the services made available via the web, of the products and services used related to the purposes indicated above and, in any case, in a manner to guarantee the security and confidentiality of the data. The personal data processed will be kept for the times provided for by the legislation in the applicable period of time.
Again, with regard to data security, in the sections of the website set up for particular services, where personal data is requested from the navigator user, the data is encrypted using a security technology called Secure Sockets Layer, abbreviated to SSL. SSL technology encodes the information before it is exchanged via the Internet between the user’s computer and the central systems of Cremonini Srl, making it incomprehensible to unauthorized persons and thus ensuring the confidentiality of the information transmitted; furthermore, transactions carried out using electronic payment instruments are carried out directly using the payment service provider’s platform (PSP) and Cremonini Srl only keeps the minimum set of information necessary to manage any disputes. Pursuant to art. 33 of the GDPR, precisely with reference to the protection aspects of personal data, the user / customer is invited to report to Cremonini Srl any circumstances or events from which a potential “data breach” may arise in order to allow immediate evaluation and adoption of any actions aimed at countering this event by sending a communication to privacy@cremoninigroup.it or by contacting Customer Service. The measures adopted by Cremonini Srl do not exempt the Customer from paying the necessary attention to the use, where required, of a password / PIN of adequate complexity, which must be updated periodically, especially if there is a concern that they have been violated / known by third parties, as well as carefully kept and made inaccessible to third parties, in order to avoid improper and unauthorized use.



A cookie is a short string of text that is sent to your browser and, possibly, saved on your computer (alternatively on your smartphone / tablet or any other tool used to access the Internet); such sending generally occurs every time you visit a website. Cremonini Srl uses cookies for various purposes, in order to offer you a fast and secure digital experience, for example, allowing you to keep the connection to the protected area active while browsing through the pages of the site.
The cookies stored on your terminal cannot be used to retrieve any data from your hard disk, transmit computer viruses or identify and use your e-mail address. Each cookie is unique in relation to the browser and device you use to access the Website or use the Cremonini Srl App. Generally, the purpose of cookies is to improve the functioning of the website and the user experience in using it, although cookies can be used to send advertising messages (as specified below). For more information on what cookies are and how they work, you can consult the “All about cookies” website http://www.allaboutcookies.org.


Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).
Google Analytics uses “cookies”, text files stored on your computer to allow you to collect and analyze anonymous information on the behavior of use of our site by you (including your IP address). This information is transmitted to Google which processes it in order to draw up reports regarding your activities on the website itself. This site does not use (and does not allow third parties to use) the Google analysis tool to monitor or collect your personal identification information. Google does not associate your IP address with any other data held by Google nor does it try to connect an IP address with the identity of a computer user. Google may also transfer this information to third parties where this is required by law or where such third parties process the aforementioned information on behalf of Google. You can refuse to use cookies by selecting the appropriate setting on your browser, but this may prevent you from using all the features of this website. By using our site, you consent to the processing of your data by Google in the manner and for the purposes stated above.


For more information, you can consult the information provided by Google at the following address: Google Analytics Disclaimer. You can also prevent the use of your data by Google Analytics by installing the appropriate additional component on your browser that can be downloaded at the following address: Browser add-on for deactivating Google Analytics.


Areas of communication and data transfer.

For the pursuit of the aforementioned purposes, Cremonini Srl may communicate and have the personal data of users / customers processed in Italy and abroad by third parties with whom we have relationships, where these third parties provide services upon our request. We will provide these third parties only with the information necessary to perform the requested services, taking all measures to protect your personal data. The data may be transferred outside the European Economic Area if this is necessary for the management of your contractual relationship. In this case, the recipients of the data will be subjected to protection and security obligations equivalent to those guaranteed by the Data Controller. In case of use of services offered directly by Partners we will provide only the data strictly necessary for their execution. In any case, only the data necessary for the pursuit of the intended purposes will be communicated and the guarantees applicable to data transfers to third countries will be applied, where required. We may also disclose personal data to our commercial service providers, for marketing reasons, appointed as external data processors for this purpose. Furthermore, personal data may be communicated to the competent public subjects and authorities for the purposes of compliance with regulatory obligations or to ascertain responsibility in the event of computer crimes against the site as well as communicated to, or allocated to, third parties (as managers or, in the case of suppliers of electronic communication services, autonomous owners), who provide IT and telematic services (eg: hosting services, management and development of websites) which Cremonini Srl uses to carry out tasks and activities of a technical and organizational nature that are instrumental to the functioning of the website. The subjects belonging to the above categories operate as separate Data Controllers or as Managers appointed for this purpose by Cremonini Srl.
Personal data may also be known by Cremonini Srl employees / consultants who are specially trained and appointed as Data Processors.
The categories of recipients to whom the data may be communicated is available by contacting Cremonini Srl at the addresses indicated below.


Rights of interested parties

You can exercise at any time the rights that are recognized by the law, including:
a) accessing your personal data, obtaining evidence of the purposes pursued by the Data Controller, the categories of data involved, the recipients to whom they may be communicated, the applicable retention period, the existence of automated decision-making processes;
b) obtaining without delay the correction of inaccurate personal data concerning you;
c) obtaining, in the cases provided for, the cancellation of your data;
d) obtaining the limitation of the processing or going against it, when possible;
e) requesting the portability of the data you have provided to Cremonini Srl, i.e. receiving them in a structured format, commonly used and readable by an automatic device, as well as transmitting such data to another owner, within the limits and with constraints provided for by art. 20 of the GDPR; You can also lodge a complaint with the Guarantor for the Protection of Personal Data pursuant to art. 77 of the GDPR. For the treatments referred to in point 4) of the purposes, the Customer can always revoke the consent and exercise the right to object to direct marketing (in “traditional” and “automated” form). The opposition, in the absence of any indication to the contrary, will refer to both traditional and automated communications. 20 of the GDPR;
You can also lodge a complaint with the Guarantor for the Protection of Personal Data pursuant to art. 77 of the GDPR.
For the treatments referred to in point 4) of the purposes, the Customer can always revoke the consent and exercise the right to object to direct marketing (in “traditional” and “automated” form). The opposition, in the absence of any indication to the contrary, will refer to both traditional and automated communications.


Data Controller

Data controller, pursuant to art. 4 of the Code and of the GDPR, is Cremonini Srl.
The above rights may be exercised at the request of the interested party in the manner disclosed by the Customer Service or on the Company’s website or by using the following references: Cremonini Srl or e-mail address privacy@cremoninigroup.it
The use of the Website, including those intended for tablets and / or smartphones, by the Customer and / or the User implies full knowledge and acceptance of the content and any information included in this version of the information published by Cremonini Srl when the site is accessed. Cremonini Srl informs that this disclaimer can be changed without notice and therefore recommends a periodic reading.


The Data Controller
Cremonini Srl